All faulty items must be reported to us within 7 days from the date of receipt. We will respond to you as soon as possible.Your feedback is always important for us. Please do not file Item Not Received Case or Item Not as Described Case. This item is in the category "Home & Garden\Kitchen, Dining & Bar\Small Kitchen Appliances\Tea Kettles".shoppe" and is located in this country: IN. This item can be shipped worldwide.