Item has never been used. Box is worn from keeping long time in a storage. We are always working hard to ensure your package arrives as soon as possible. Customers' satisfaction is very important to us.This item is in the category "Home & Garden\Home Improvement\Heating, Cooling & Air\Water Heaters\Tankless Water Heaters". The seller is "net_fix_store" and is located in this country: US. This item can be shipped to United States.